Contact Centre Testing Software

If you’re working with or recruiting for a contact centre (traditional known as call centres), you’ll face a number of challenges like high volume applications, high staff churn rates and staff keen for career development. So any tools to aid this process, ensuring it’s as quick and smooth as possible, are worth looking at.   From a recruitment perspective, to make sure you’re finding the best staff, who can quickly contribute to the business, we highly recommended you assess or pre-screen as part of the hiring process.  Contact center testing software from ISV.Online is relied on by many major contact centres.

 

 

Contact us to arrange demonstration of our specific online assessments for contact centres.

Soft Skill Scenario Based Assessments

  • Call Handling

  • Complaining Customers

  • Teamwork

The Growth Company uses skills & psychometric assessments and says "These tests ensure that we hire effectively which will in the long run secure loyal and successful #candidates."

#skillstesting #psychometricassessments #assessment #recruitment

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      Please note that we only provide access and service to recruiters and employers with a valid business email address. If you represent such an organisation and do not have a suitable email address, please contact us via hello@ikirupeople.com

      We hate spam as much as you do! View our Privacy Policy

      © ISV.Online is a brand of Ikiru People Ltd, a subsidiary of Dillistone Group Plc. All rights reserved. The group is a leading global provider of software and services that enable recruitment agencies and in-house recruiters to better manage their selection process and address the training needs of individuals. Across its brands – which include Voyager Software (recruitment software UK & Australia),  Dillistone FileFinder executive search software, GatedTalent, the global database of the world’s leading executives, Talentis.Global - the next generation of recruitment software and also ISV.Online, provider of online pre-employment skills testing and training tools. Dillistone Group serves thousands of clients worldwide. Ikiru People Ltd: Registration Number 02043300. Registered in England & Wales.