If you’re working with or recruiting for a contact centre (traditional known as call centres), you’ll face a number of challenges like high volume applications, high staff churn rates and staff keen for career development. So any tools to aid this process, ensuring it’s as quick and smooth as possible, are worth looking at.   From a recruitment perspective, to make sure you’re finding the best staff, who can quickly contribute to the business, we highly recommended you assess or pre-screen as part of the hiring process.  Contact center testing software from ISV.Online is relied on by many major contact centres.

 

 

Contact us to arrange a free trial of our specific online assessments for contact centres.