Is business letter writing a dying art? Do you cringe at some of the emails you receive from a work contact? If you are concerned about your candidates’ or colleagues’ abilities when it comes to business correspondence then this online training is ideal. It has been developed in association with teachers and college lecturers to ensure it comprehensively covers the essentials for writing professional business letters and emails.


This e-learning is a simple, cost-effective way to develop confidence and a visible improvement in producing appropriate business correspondence. Like all ISV’s training, it is video based and the learner can dip in and out, revisiting topics as required.

Topics covered include

  • Covers business emails and letters

  • Basic grammar rules

  • Email and letter etiquette

  • Structure and composition

  • Greeting and sign-off

  • Sample letters and emails

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